At Trap Door Print, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains what we collect, why we collect it, and how we handle it — straight up, no sneaky stuff.

1. What We Collect
We may collect the following types of personal information when you use our site, contact us, or place an order:

Your name, email address, phone number, and shipping address

Order details and payment information (processed securely)

Any files or artwork you upload for printing

Messages, emails, or notes from contact forms or quote requests

Website usage data via analytics (e.g. pages visited, time on site, device type)

2. How We Use Your Info
We use your information to:

Process and fulfill your orders

Communicate with you about quotes, orders, or support

Improve our services and website performance

Send you updates or promos (only if you’ve opted in — we’re not spammers)

Comply with legal obligations

3. Sharing Your Info
We do not sell your data. We only share your information with third parties when it’s absolutely necessary to get your order to you or run our business, such as:

Payment processors (like PayPal or Stripe)

Shipping partners and couriers

Platforms we use to manage orders, marketing, or website functions (e.g. analytics or CRM tools)

All third parties are required to keep your info safe and secure.

4. Cookies & Tracking
Our website uses cookies to:

Help the site run smoothly

Remember your preferences

Understand how people use the site (via tools like Google Analytics)

You can disable cookies in your browser at any time.

5. Data Security
We take reasonable steps to keep your data safe from loss, misuse, or unauthorised access. This includes using secure servers, encryption, and trusted third-party platforms.

6. Access & Updates
You can request access to your personal data or ask us to update or delete it at any time. Just shoot us an email at print@trap-door.com and we’ll sort it out.

7. Your Rights (Australia)
As an Australian business, we follow the Australian Privacy Principles under the Privacy Act 1988. You have the right to:

Know what data we hold about you

Access or correct your data

Complain if you think your data has been mishandled

8. Changes to This Policy
We may update this Privacy Policy occasionally. Any major changes will be posted here, and the latest version will always be available on our site.

9. Contact Us
Got questions or concerns about your privacy?
Email us at print@trap-door.com